Smart tools and agile solutions to take your business to the next level.
The digital revolution is already here! By enabling our solutions you can deliver an amazing digital customer experience while reducing costs and enhancing your user satisfaction.
Coognitive’s platform was implemented to achieve the goals of UPS’s digital transformation strategy. Automated shipment tracking, accessible business information & user-friendly forms and chat service with live agents to solve issues and operate in the customer account, to enhance user experience & satisfaction.
Our innovative Conversational AI Platform has the capability to quickly learn & adapt to internal systems, it readily handles unstructured data & can solve complex business problems using NLP to analyze sentiment.
Implement a user & agent friendly Omni-channel solution with real-time management and a super-efficient que management.
Enhance user satisfaction & optimize business processes’ by creating interactive fillable PDFs for your customers.
Analytics is a platform add-on that allows the bot owner in-depth understanding and tracking of how the bot is used by its users.
Your dedicated customer success manager is with you every step of the way to guarantee you achieve the best and quickest results.
A glimpse at some of our satisfied customers:
Coognitive’s platform was chosen to best achieve the goals of Menora’s digital transformation strategy. Whether their customers will want to purchase car insurance, redeem a pension fund or schedule a meeting with an agent, it will all be performed through our solution. Menora’s customers access our interface and can find personal information, independently switch insurance plans, redeem and withdraw a pension fund, purchase additional coverage, sign required documentation and more.
The intelligent customer journey implemented throughout the organization, have enhanced user experience and provided Menora with a new channel to engage their customers, regarding support, marketing and sales.